Widerrufsrecht

Returns and Cancellations

Return eligibility depends on the items in your order.

Where returns are accepted, items must be returned in the same condition in which they were received: unworn or unused, with tags attached, and in their original packaging, or as otherwise specified in the return instructions. We may reduce your refund if the item has been used, damaged, or handled more than necessary.

You can request a return within 14 days after the last item in your order has been delivered.

Return shipping is free, and we will provide a return shipping label.

You can request to cancel your order or remove items from your order until the item has been shipped.

How to Start a Return or Cancellation

Whether return or cancellation requests are accepted depends on the conditions stated above and your rights under applicable law.

Start your return or cancellation request by logging into your account.

If your return is approved, we will provide instructions on how and where to send your package to complete the return.

Items sent back without a return request being made beforehand will not be accepted.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or if you have received the wrong item.

Exceptions and Non-Returnable Items

Some items may not be eligible for return, as specified in the return conditions above, in the product listing, on the website, or at the time of purchase in the store.

Please contact us if you have any questions about whether a specific item can be returned.

Exchanges

Please contact us to inquire about available exchange options before returning your item.

Returns and Cancellations in the European Union

If you are a consumer in the European Union and purchase goods online, you may have the right to cancel your order for any reason within 14 days from the day you receive your goods, provided no exception applies.

After notifying us that you wish to cancel, you must return the goods within 14 days.

We will refund eligible canceled orders within 14 days after being informed of your cancellation. However, we may withhold the refund until we have received the goods back or you have provided proof that you have returned them.

For eligible cancellations, we will refund the product price and the cost of standard delivery, if you paid for delivery. We are not required to refund additional amounts paid for express or premium delivery beyond the cost of standard delivery.

To request a return, follow the instructions above under “How to Start a Return.” To request a cancellation, please contact us.

Returns and Cancellations in the United Kingdom

If you are a consumer in the United Kingdom and purchase goods online, you may have the right to cancel your order for any reason within 14 days from the day you receive your goods, provided no exception applies.

After notifying us that you wish to cancel, you must return the goods to us within 14 days.

We will refund eligible canceled orders within 14 days after receiving the returned goods or receiving proof that you have sent them back.

For eligible cancellations, we will refund the product price and the cost of standard delivery, if you paid for delivery. We may not refund additional amounts paid for express or premium delivery beyond the cost of standard delivery.

To request a return, follow the instructions above under “How to Start a Return.” To request a cancellation, please contact us.

Refunds

We will notify you after receiving and inspecting your return and let you know whether your refund has been approved.

If approved, your refund will be issued to your original payment method unless otherwise specified. Your bank or payment provider may require additional time to process and post the refund.

If you do not see your refund within a reasonable period after approval, please contact us.

This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.